Same Day Dispatch 
before 2pm

 Free UK Delivery 
on all orders

 Earn Reward Points 
& save money

 0700 3497 362 
Contact us 24/7

Contact Us


There are a number of ways to contact our helpful and friendly Customer Service team. We are available to answer any questions you may have regarding either our website, the products we sell or any order that you have already placed. While the best way to contact us is by filling out the form below, you can also get in touch either by phone, email, or on the official Pendrakes.co.uk facebook pageWe are happy to help whatever your problem may be. 

Our customer services team work 7 days a week at the following hours:

Monday: 9.00am to 7.00pm
Tuesday: 9.00am to 7.00pm
Wednesday: 9.00am to 7.00pm
Thursday: 9.00am to 7.00pm
Friday: 9.00am to 5.00pm
Saturday: 10.00am to 5.00pm
Sunday: 12.00pm to 5.00pm
We aim to respond to all messages within 1 working hour. Please note that our customer services team do not work Christmas, Easter and Bank Holidays.

Telephone: 0700 349 7362 (note: costs to call 0700 numbers vary and is dependent upon your phone service provider's network charge - please note calls to this number can cost up to £1 per minute)
Email: sales@pendrakes.co.uk

You can also get in touch using the contact form below. Please note, when you click the send button, you may not receive a notification that your message was sent depending on the device you are using to access our site. Don't worry, your message will get sent to us and there is no need to re-try the form multiple times!

Contact Us

Fast & Free Delivery

Orders placed before 2pm Monday - Friday are dispatched same day. 95% of our customers receive their orders within 2 days. We also offer free shipping on all orders.

Safe & Secure Shopping

Our website runs a full SSL certificate and processes payments via PaymentSense. When shopping with us you can rest assured your details are in safe hands.

Perfectly Priced Products

We check our main competitors regularly to ensure we're one of the cheapest places to buy. If you find an item cheaper anywhere else, we'll beat it!

Reliable Reputation

We pride ourselves on our reputation and customer service. We will always reply quickly to queries and do everything we can to ensure a pleasant shopping experience.